Shipping policy

Last updated: 03 June 2026

Thank you for shopping with [EARLYBIRD SYDNEY PTY LTD]. This Shipping Policy explains how and where we deliver your orders.

1. Shipping Locations

We currently ship to the following countries:

Orders are processed within 1–3 business days (excluding weekends and public holidays).
Orders placed after 12:00pm (AEST) may be processed the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

All Australian orders are shipped via Australia Post.

Estimated delivery times:

Delivery times may vary depending on your location and Australia Post service availability.

Orders shipped to South Korea are delivered using the following process:

Estimated delivery time:

5–7 business days, depending on customs processing and local delivery conditions

Please note that customs clearance times are beyond our control.

Shipping costs are calculated at checkout based on:

All applicable shipping charges will be clearly displayed before payment is completed.

Once your order has been dispatched, a tracking number will be sent via email.

Australian orders can be tracked via Australia Post
South Korea orders can be tracked via PNL, and later through Korea Post once cleared through customs

Tracking updates may take up to 24 hours to appear.

For international orders to South Korea:

Customs duties, taxes, or import fees may apply and are the responsibility of the recipient.
These fees are determined by Korean customs authorities and are not included in the product or shipping price.